September 12, 2013

Best Practices for Implementing New Programs with an Outsourced Call Center

Rich Hamilton, Director of Implementation and Team Improvement Lead at Quality Contact Solutions is featured in the September 2013 Connections Magazine. Read his article about best practices that should be used when implementation a new program with an outsourced call center. Article Intro Here are a few questions that you should ask yourself before you get […]

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Day: September 12, 2013

Best Practices for Implementing New Programs with an Outsourced Call Center

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