Director of Implementation is Appointed
Aurora, NE – Angela Garfinkel, President of Quality Contact Solutions (QCS), is pleased to welcome Rich Hamilton as it’s Director of Implementation and Team Improvement Leader. This newly created position is an essential component of QCS’s growth strategy. “We have experienced significant growth in 2012 which led us to evaluate where we needed additional human capital. Rich’s […]
QCS Celebrates 5 Year Anniversary
February 14, 2012 (Aurora, NE)
This year QCS is celebrating its 5 year anniversary as one of the Contact Center industry’s leading telemanagement solutions provider.
Dean Garfinkel Named Treasurer of ATA
Aurora, Nebraska – Quality Contact Solutions’ Chief Operating Officer, Dean Garfinkel has been selected to serve as Treasurer of the American Teleservices Association (ATA). In his new capacity as an Officer and Treasurer of the association Dean will continue to serve the membership promoting the channel. As an eight year veteran of the National Board […]
Dean Garfinkel Joins Quality Contact Solutions
January 5, 2011 (Aurora, NE)
Angela Garfinkel, President of QCS, is pleased to welcome Dean Garfinkel as her new company partner.
Angela Morris Receives ATA CEP Designation
Aurora, Nebraska – Quality Contact Solutions announced that Angela Morris, President of Quality Contact Solutions (“QCS”), has been awarded the designation of Customer Engagement Professional from the American Teleservices Association (“ATA”). The Customer Engagement Professional designation is the culmination of Ms. Morris’ active involvement in the ATA at both the national and chapter levels. Ms. […]
QCS Receives Woman Owned Business Certification
QCS, a business specializing in telemanagement and call center consulting services, received national certification as a Women’s Business Enterprise.