Overcoming Challenges with Telemarketing Services in 2018
Here at Quality Contact Solutions we partner with clients everyday who are looking for ways to help them overcome their business challenges.
5 Keys for Selecting a Telemarketing Services Vendor
Here are the five key categories to evaluate when hiring a call center partner.
Outbound Telemarketing is Critical For Today’s Marketers
by Ryan Apodac, Operations Manager and Training Leader Some people say that outbound telemarketing is dead. I say that they couldn’t be more wrong. However, I understand where they are coming from. Let’s face it; today’s society is driven by technology. With so many advances in technology every day, things come and go more rapidly […]
QCS Reps Produce the Best Outbound Marketing Results
By Marcia Jenkins, Senior Operations Manager At Quality Contact Solutions (QCS), I am responsible for managing a team of about 30 Inside Sales Representatives (ISRs). We call them ISRs because the job that they do goes well beyond the typical outbound telemarketing representative role. Many of our ISRs are responsible for closing hundreds of thousands […]
Conducting Outbound Marketing for Utilities is Worthwhile Work
We have one particular electric and gas utilities client has been around for more than 125 years.
A PCI Certified Level 1 Call Center will better protect your customer’s data
One factor that should not be overlooked is Information Security.
Outbound Marketing Glossary of Terms
Not knowing the industry the way that we do, we wanted to provide an Outbound Marketing Glossary of Terms so that anyone can learn to speak the speak!
Telemarketing Services Firm QCS Celebrates 10 Years
January 11, 2017 (Aurora, NE) – Quality Contact Solutions, Inc. is celebrating its 10 year anniversary this month. In conjunction with the 10 year celebration, QCS owners, Dean and Angela Garfinkel announced today that Nathan Teahon has been promoted to Vice President. In his expanded role, Nathan is responsible for leading all telemarketing operations, including client […]