Summary: This is an at-home telephone based position with a heavy emphasis in sales to prospective customers that are calling into an inbound line. Each employee must provide their own computer and high speed internet access. Our customers are very professional people in the telecommunications industries. We need professional people to provide consultative sales and support over the phone.
Duties include, but are not limited to, the following:
- Handles incoming sales calls from customers
- Persuasively ask for a sale and possess the drive and focus to meet specific goals
- Continually strive to increase the value of each order using training techniques
- Maintains thorough knowledge of available products, pricing, and services
- Establishes and maintains positive working relationship with customers with ability to answer questions and retain product knowledge
- Communicate with various team members as needed to ensure a smooth sales organization
- Other duties as assigned
- Minimum of two years of sales or telemarketing/telephone sales experience
- High School Diploma or equivalent
- Knowledge of computers and relevant software applications
- Proficient in spelling, punctuation, grammar, and other English language skills
- Ability to handle stress
- Ability to accurately type a minimum of 30 words per minute
- Strong verbal and written communication skills
More about Quality Contact Solutions
Why do we exist? We exist to help people protect their hopes and dreams.
How do we behave? We value quality, urgency, service, achieving goals, being positive, conducting worthwhile work, and being easy to work with.
How will we succeed? We will differentiate ourselves in the following ways:
- Recruiting and Hiring: We look for people who are different. People who want to grow and contribute beyond themselves.
- Training: Our training processes, based upon spaced-repetitive learning, allow you to learn more effectively and retain the processes and information to deliver exceptional results. Training is consistent, continuous and engaging.
- 1 year
How to Apply
Step 2 – Dial the following phone number (816) 623-2281 and follow the instructions to record yourself reading the script below. Based on your recording and submitted application, you will be contacted within the next 24 hours to set up an interview.
Hi, my name is ___________ and I would like to work for Quality Contact Solutions.
As an Inside Sales Professional, (slight pause) I would bring a passion for quality and history of strong results to the organization.
I enjoy working with a team and helping to reach team goals, (slight pause) while achieving the goals of the client.
In previous positions, customer service has always been a top priority.
Whether I am working with my supervisor, the client, or senior management, I actively listen to what they’re saying (slight pause) to make sure a complete picture of their needs has been captured.
Thank you for this opportunity