Omni Channel

This Is Why You Need To Outsource Your Inbound Call Center

August 14, 2020

Outsourcing Your Inbound Call Center has Many Benefits

When Looking for Call Center Options – Look at QCS

September 18, 2019

The first time that I met A.J. (about 15 years ago) I was a part of a team that was hosting a site visit for a prospective client that was evaluating their call center options.

Successful Outsource Telemarketing Using Call Blending

May 3, 2018

One of the best tools an outsource telemarketing or contact center manager has is the blended seat.

Reasons to Blend Inbound and Outbound Telemarketing Services

November 17, 2016

It’s hard to believe that in a world with ever expanding technology that there are still many organizations that keep inbound and outbound calls segregated.

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