Quality Contact Solutions is excited to announce that we’ve joined forces with telephone answering services provider, AnswerNet.
In early 2020, the biggest problem facing top telemarketing companies in the U.S. was a lack of readily available staff.
The State of Indiana has amended its Telemarketer Registration law as of July 1, 2019.
November 17, 2018 (Aurora, NE)
Dean Garfinkel, QCS’ Chief Operating Officer and Quality Voice & Data’s President was awarded the Distinguished Service Award.
Dean Garfinkel recognized as Treasurer of the PACE Board of Directors.
On March 16, 2018, the U.S. Court of Appeals for the D.C. Circuit released it decision in the ACA Int’l vs. FCC case, about 17 months after oral argument.
In the episode featuring Angela Garfinkel, Christian and Angela discussed how call centers are evolving and how live agents are critical to business success in 2018.
Quality Contact Solutions (QCS) was recognized as a leading outbound services provider.
November 1, 2017 (Indianapolis, IN)
he Professional Association for Customer Engagement (PACE) is pleased to announce the addition of Puerto Rico to the PACE USA DNC Regulatory Guide.
Angela Garfinkel, President of Quality Contact Solutions was recently interviewed by Oren Smilansky about contact center design.
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Managing Partner at Mac Murray & Shuster LLP
Director of Compliance CECP at Answernet