Quality Assurance

Call Center Monitoring Checklist: Brief is Best

January 31, 2018

This article shows some of the reasons why you should develop a QA checklist that is short and concise for call center monitoring.

Quality Monitoring Guidelines for Telemarketing Services

November 9, 2016

Learn the primary Do’s and Don’ts for Quality Monitoring.

Telemarketing Quality Assurance: Lessons Learned

February 3, 2016

Here are the top 5 things to consider when creating quality assurance processes for any telemarketing program, whether its B2B telemarketing or B2C telemarketing.

Contact Us

First Name*

Last Name*

Area Code*

Phone Number*

Extension

Email Address*

Company Name*

State/Province*

Country*

Type of Calls/Product*

Inbound Outbound Compliance

By checking the box, I give express written consent to receive sales communication via SMS/MMS from AnswerNet. Carrier rates may apply.*

Comments

First Name *

Last Name *

Area Code *

Phone Number *

Extension

Email *

Company Name *

State/Province *

Country *

Type of Calls/Product *

Budget

Comments