Not knowing the industry the way that we do, we wanted to provide an Outbound Marketing Glossary of Terms so that anyone can learn to speak the speak!
Through my experiences I have identified 5 best practices to consider when setting up a new telemarketing services campaigns for membership renewals.
In the outbound marketing industry, we have many options when choosing a call center to work with for our clients.
By Nathan Teahon, Vice President So, you’re a Telemarketing Services manager
Managing Inbound incentives for Telemarketing Services can be pretty easy if you what drives your team.
By A.J. Windle, Sr. Operations Manager for Quality Contact Solutions Over
One of the best things about outbound telemarketing is that everything can be measured.
It’s hard to believe that in a world with ever expanding technology that there are still many organizations that keep inbound and outbound calls segregated.
Learn the primary Do’s and Don’ts for Quality Monitoring.
Managing Inbound Telemarketing Services can be extremely fun and extremely difficult at the same time. Sure the concept is easy, just answer calls and service the customer.
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