Case Studies

B2B Lead Qualification & Lead Generation

Quality Contact Solutions generated an average of 100 new opportunities and 60 warm transfers per month for this client.

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B2B Contract Renewals

The client didn’t have the bandwidth to call all current customers. Learn how QCS increased customer outreach by more than 25%.

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Inbound Customer Service & Lead Generation

We increased the client's customer service team and generated more than $3 million in sales revenue.

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B2B Lead Generation & Cold Calling

Learn how we used our services to increase efficiency and reduce delivery issues for the world's largest online retailer.

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B2B Outbound Member Enrollment

We significantly reduced operational and material costs and enrolled 13,000 providers throughout the U.S.

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B2B Lead Generation

With our proven strategies, the QCS team increased revenue by 23% and generated 10% more leads for our customer.

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Inbound Customer Service

Learn how to achieve Service Level Adherence when seasonal demand is high.

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Outbound B2B Sales

Learn how the QCS team achieved 200% of the sales goal for a Medical and Pharmaceutical client.

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B2B Membership Growth & Retention

Learn how the QCS team can help you increase your membership growth.

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B2B Lead Verification & Data Cleansing

Our customer came to us to help find, verify, and update thousands of outdated records.

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B2B Membership Renewals & Reinstatements

Our customer came to reinstate lapsed members, and contact members approaching expiration.

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B2B Appointment Setting

The QCS team set over 9,000 appointments within seven months! Learn how we aligned our solutions with our client's expectations.

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B2C Appointment Setting

The QCS team generated $5.1M in new business for our customer. Learn how we helped achieve this.

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B2B Lead Generation

The QCS team generated over 95,000 qualified leads for our customer, and 95% of goals were attained since 2014.

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Outbound B2B & B2C Lead Qualification

With the assistance of an outbound B2B and B2C Lead Qualification program by QCS, our client saw a 5X increase in speed to lead.

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Outbound Member Engagement & Retention

QCS enrolled 30% of members reached in the client's service. Learn how we helped the client achieve their goal.

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B2C Inbound & Outbound Blended Calling

The client's program included B2C inbound and outbound blended calling and had a 100% track record of exceeding goals every year.

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Outbound B2B Lead Generation

We generated thousands of leads for this client within a 5-month timeframe, and that number continues to climb.

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B2B Lead Qualification & Event Registration

QCS was recognized for producing the cleanest and most accurate data of all the client's vendor partners.

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Outbound B2C Cross Selling & Upselling

QCS developed and executed an outbound B2C cross-selling and upselling campaign targeting the client's current customers.

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