BPO Services: What’s the Advantage?
Here’s why businesses are turning to BPO services providers.
Choose an Outbound Telemarketing Outsourcer to Hit Goals
Nine distinct advantages to working with an outbound Telemarketing Outsourcer.
5 Uncomplicated Tips to Help Build An Effective Team
What do chocolate chip cookies, Slinky’s, and Post-it notes have in common? They were mistakes. Learn why mistakes should be encouraged to build an effective team.
QCS is a SOC 2 Call Center
This rigorous certification demonstrates Quality Contact Solutions’ ongoing commitment to safeguarding client data.
Quality Contact Solutions Ensures STIR/SHAKEN A Attestation for Client Telemarketing Programs
Quality Contact Solutions offers STIR/SHAKEN enterprise solutions for its clients
Why A Call Monitoring Form is an Essential Asset
Using a call monitoring form is essential to assess the quality of interaction between the front-lines and the customer.
What is SOC 2?
Don’t have your sensitive data fall into the wrong hands. SOC 2 is what can protect your company.
5 Ways Call Center Services Can Positively Influence Customer Experience
Call centers can impact customer experience by doing these 5 things.
The Best Inbound Call Center Services Companies are in the Midwest
The best inbound call centers have unique skillsets. Find out why Midwest call centers are the best.
Telemarketing Company Hires Implementation and Quality Assurance Manager
Erin Langenberg joins Quality Contact Solutions as Implementation and Quality Assurance Manager.
