Telemarketing Solutions for the Ambulatory Industry
- Inbound Customer Service
- Outbound Calling
- Appointment Setting & Reminders
- Patient Experience Surveys
Delivering Exceptional Experiences for Our Clients and their Patients
Providing a great patient experience involves more than just patient-clinician interactions. It is influenced by a team of people both inside and outside of the office.
We know it isn’t easy. We’re here to help.
Improve patient experience with an experienced team
Every patient interaction influences their experience and perception. Providing world-class customer experience outside of the office starts with a knowledgeable, experienced and proven team.
Reduce office management challenges
Practices of all sizes are faced with administrative and clinician staffing issues and don’t function as effectively as they could. Having a reliable team to properly manage incoming communication is a win-win for the practice and patients.
Focus on growth
A talented, experienced, and savvy team of US-based B2B & B2C outbound telemarketing professionals provides a seamless representation of your company for customers.
Compliance Matters
Your patients trust you to keep their data safe. Our clients trust us to manage sensitive communications with their patients. We pride ourselves on protecting client data. Quality Contact Solutions has met the rigorous compliance requirements and has certifications for HIPAA, SOC 2, and PCI security standards.
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Why QCS?
Industry experts
We have a team of experts with specific expertise in various disciplines of the telemarketing industry. Each team member strives to give our clients the best possible experience.
Winning culture
Our team hates losing even more than we love winning, which creates an environment that is motivated to drive performance and make sure our clients are successful.
We make it easy
We work with our clients to own the entire process, so they don’t have to. That means we build it, we call it, we manage it, we report on it, and we make it successful.
Proven Experience
Our team is deeply rooted in the industry. Drawing from a minimum of 10 years of experience, we have the know-how to help our clients succeed.
Results
We take pride in working hard and smart. We pair creativity and proven strategies from years of experience to help our clients exceed goals.
