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QCS Reps Produce the Best Outbound Marketing Results

By Marcia Jenkins, Senior Operations Manager At Quality Contact Solutions (QCS), I am responsible for managing a team of about 30 Inside Sales Representatives (ISRs). We call them ISRs because the job that they do goes well beyond the typical outbound telemarketing representative role. Many of our ISRs are responsible for closing hundreds of thousands […]

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How to Build a Solid TCPA - Compliant Outbound Campaign

Michele Shuster

Managing Partner at Mac Murray & Shuster LLP

Rich Hamilton

Director of Compliance CECP at Answernet