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Top 5 Metrics for Inbound Telemarketing Services

So there I was coffee in hand ready to take on the day like every other day that week. As I walk into the office I am immediately struck (like a brick to the face) with the sounds of chaos and I suddenly realize, this is not going to be your ordinary day. The phones […]

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How to Build a Solid TCPA - Compliant Outbound Campaign

Michele Shuster

Managing Partner at Mac Murray & Shuster LLP

Rich Hamilton

Director of Compliance CECP at Answernet