Telemarketing Services Compliance Update

November 1, 2017 (Indianapolis, IN)

he Professional Association for Customer Engagement (PACE) is pleased to announce the addition of Puerto Rico to the PACE USA DNC Regulatory Guide.

Organized in Outsourced Telemarketing Services

By Angela Garfinkel, President One of my hobbies is organizing. I get sheer joy from taking disorganized stuff and organizing it. I also love to read books about organizing. Many of you have probably read that bestseller, “The Life Changing Magic of Tidying Up”, by Marie Kondo. If you haven’t read it, please pick it […]

Results are Best with Telemarketing Services Experience

By Nathan Teahon, Vice President We are all only as good as our team. At Quality Contact Solutions, we are extremely lucky to have the best team in the world. One component of our team is the Operations team. In a nutshell, the operations team is responsible for outsourced telemarketing services management.

Telemarketing Services Management Explained

By Heather Dubas, Senior Operations Manager What is Telemarketing Services Management? I get asked this question a lot. I’ll typically answer by saying that working in telemarketing management requires me to wear lots of hats. I’ll go on to say, As an Operations Manager in telemarketing services, we are the main contact between the client […]