Virtual training is becoming common in the workplace as more companies are trending to a virtual model.
Find out what makes outsource telemarketing supervisors successful
There are many key steps and factors that come into play when considering outsourcing.
There are three primary attributes that a successful Contact Solutions Supervisor embodies on a daily basis.
One of the longest conversations I have with people outside of our organization is how our business model works.
When utilizing outsourced call centers, there are many variables to consider when entrusting someone with your telemarketing campaign.
In the episode featuring Angela Garfinkel, Christian and Angela discussed how call centers are evolving and how live agents are critical to business success in 2018.
The Federal Communications Commission issued a Declaratory Ruling in July 2015 which wreaked havoc on the outbound telemarketing industry.
April 29, 2017 (Aurora, NE)
QCS registered as a Federal Contractor, both as a certified woman owned and as a small business enterprise.
It is imperative that reports are created with a good understanding of what will be required to ensure a successful program.