The first thing you need to realize when working telesales outsourcing for this type of campaign is that your target list of party suppliers is very finite.
How to verify your Telemarketing partner is experienced with outsourcing sales calls in the healthcare vertical.
In the episode featuring Angela Garfinkel, Christian and Angela discussed how call centers are evolving and how live agents are critical to business success in 2018.
Here at Quality Contact Solutions we partner with clients everyday who are looking for ways to help them overcome their business challenges.
One of the biggest challenges with outsource telemarketing programs is how to measure performance.
Quality Contact Solutions (QCS) was recognized as a leading outbound services provider.
By A.J. Windle, Director of Operations The most important part of building a home that you know will last forever is making sure that you have built that home on a strong foundation. The foundation is what holds your house up, it’s what makes your home steady and strong. Our foundation here at Quality Contact […]
By Marcia Jenkins, Senior Operations Manager Is your coaching effective? If yes, the next time you listen to your outbound telemarketing sales rep, you will hear the changes in their calls. If not, you will have to coach on that issue again. If you find yourself conducting repeated coaching with the same reps with the […]
If you’re like most companies, you’re spending significant money to get the phone to ring. Don’t waste that money by mis-managing the inbound team.
It is imperative that reports are created with a good understanding of what will be required to ensure a successful program.