Tag Archives: B2B Telemarketing Sales

Telesales Best Practices: Start with these 3 things in your telesales training

telesales best practicesBy Angela Garfinkel, President

When it comes to telesales best practices, evaluating your training program is typically at the top of the to-do list.

Telesales training can be painful, both for the trainees and for the trainer.  Why is it so painful?  Primarily because the training is typically not very effective.  Here are three ideas that will immediately improve your telesales training. Continue reading

The Fastest Way To Qualified Telemarketing Leads

By Steve Korn, Business Development Executive

Telemarketing LeadsOrganizations often look to our team to help generate qualified telemarketing leads in an effort to keep internal sales pipelines full. Sales teams invest a lot of time, and companies spend a lot of money working on generating opportunities to fill the sales funnel. In the end, everyone works towards the results or the outcome at the bottom of the funnel—the sales, leads, appointments, and any other activity that turns a profit for the organization.  Ideally, the process is short in length with few, if any, issues to slow the delivery of its valuable results. However, this is not reality. The question is, how does the sales pipeline stay full? How can sales managers help their sales teams be successful and achieve their goals?

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QCS Stands Out From Other Telemarketing Companies

By A.J. Windle, Director of Client Engagement

Telemarketing CompaniesBorn and raised in the heartland of Nebraska, Quality Contact Solutions (QCS) stands out from other telemarketing companies. QCS has provided outsource telemarketing solutions for over 13 years. Our proven track record of success has allowed us to expand our footprint throughout the United States, growing each year in size and services offered.

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Commercial Roofers Increase Sales Through Outbound Telemarketing

By Marie Korn, Business Development Executive

Contact SolutionsWith competition in commercial roofing being so fierce we believe outbound telemarketing is essential to the success of roofing companies.

The way we do business is much different from even just a couple of months ago. There aren’t sales reps in the field getting face time with roofing prospects; how are you helping your sales teams fill and maintain a healthy pipeline and ahead of the competition?

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7 Ways To Evaluate Outbound Call Center Teams

outbound call centerBy Michelle Perry, Operations Manager

When evaluating your outbound call center team’s performance, there are a few things you must ask yourself.

    • Have you given them clear and concise goals?
    • Do you have metrics in place so you can measure and track key performance indicators (KPI’s)?
    • Is your team communicating with you frequently?
    • Are you communicating updates to your team frequently?

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