Telesales Best Practices: Start with these 3 things in your telesales training
June 17, 2020
Telesales training can be painful, both for the trainees and for the trainer.
Telesales training can be painful, both for the trainees and for the trainer.
How to know when you are over-training your outbound telemarketing appointment setters.
First and foremost, front line call center agents like to put a face with the name of the client
I believe there are 3 primary components to developing a strong B2B telemarketing training program. They are script training, systems training and product knowledge training.
Having a training process to onboard new employees is a necessity, but ongoing training can be even more critical.
As more and more companies are trending to a virtual model, Virtual Training is becoming more and more common in the workplace.
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