Why is it Important to Choose a PCI DSS Certified Contact Center?
July 21, 2021
Learn why choosing a PCI DSS Certified contact center is important
Technology
7 Lessons Learned From Building Telemarketing Reports In Tableau
February 19, 2021
In telemarketing, accurate and timely data is fundamental in making intelligent business decisions.
Pro Tips for Using Non-Voice Contacts in a Telemarketing Company
June 7, 2018
Over the last 10 years telemarketing companies have started to include chat, text and email in their communication strategy.
Telemarketing company tip: add email to contact strategy
May 16, 2018
Depending on the industry and the type of product or service, it can take 7 to 20 touches before a prospect will buy from your company.
Minimum Technology for Inbound Call Center Vendors
April 12, 2018
It is crucial for every inbound call center to have an excellent inbound dashboard.
Do This: Use Local Caller ID in Outbound Telemarketing
July 19, 2017
Any company that wants to increase their answer rates should use Local Caller ID phone numbers as part of their outbound telemarketing strategy and setup.
Why Use Texting in Your Telemarketing Services Campaign
July 13, 2017
First came email, followed by chat, social media and more recently, video calls. So what is missing with this strategy? Texting.
The Basic Guide to Buying a Corded Headset
April 12, 2017
Much like learning to dance, buying a headset can be confusing and seem out of reach.