Category Archives: Outsourcing

Advantages of Outsourced Telemarketing

Outsourced Telemarketing Easy ButtonConducting an effective B2B telemarketing program is no easy feat. A great B2B telemarketing campaign requires motivated, dedicated, and highly trained sales staff. And don’t forget experienced management and top of the line technology. Meeting all of these requirements can become an issue for any business focused on growth because of the time, effort, and expertise necessary to run a successful telemarketing program. Internal telesales efforts have the potential to strain even the most dedicated and experienced inside sales team, which is why many organizations turn to outsourced telemarketing for a portion or all of their telemarketing efforts. Continue reading

Can Outsourced B2B Telemarketing Help?

Can Outsourced B2B Telemarketing help your organization hit its inside sales goal?

If you’ve ever considered outsourcing your B2B Telemarketing, you are not alone.  Many large and small organizations utilize outsourced telemarketing as part of their overall program to achieve their inside sales goals.  Outsourcing varies by industry; with software, banking, financial services, insurance, healthcare, utilities, entertainment, media, and publishing industries using outsourced B2B telemarketing at the highest rates. Continue reading

Best Practices for Implementing New Programs with an Outsourced Call Center

Rich Hamilton, Director of Implementation and Team Improvement Lead at Quality Contact Solutions is featured in the September 2013 Connections Magazine.  Read his article about best practices that should be used when implementation a new program with an outsourced call center.

Article Intro

Here are a few questions that you should ask yourself before you get started: Continue reading