Top Telemarketing Companies in the U.S. SWOT Analysis for 2020
March 25, 2020
In early 2020, the biggest problem facing top telemarketing companies in the U.S. was a lack of readily available staff.
News and Announcements
Indiana Telemarketer Registration Update
August 23, 2019
The State of Indiana has amended its Telemarketer Registration law as of July 1, 2019.
Dean Garfinkel Receives PACE Distinguished Service Award
November 5, 2018
November 17, 2018 (Aurora, NE)
Dean Garfinkel, QCS’ Chief Operating Officer and Quality Voice & Data’s President was awarded the Distinguished Service Award.
PACE recognizes Dean Garfinkel at National Convention and Expo 2018
April 16, 2018
Dean Garfinkel recognized as Treasurer of the PACE Board of Directors.
Outbound Call Center and Telemarketing TCPA Case Update
March 26, 2018
On March 16, 2018, the U.S. Court of Appeals for the D.C. Circuit released it decision in the ACA Int’l vs. FCC case, about 17 months after oral argument.
Contact Management Services Expert Featured on Business Radio
January 19, 2018
In the episode featuring Angela Garfinkel, Christian and Angela discussed how call centers are evolving and how live agents are critical to business success in 2018.
QCS Named Top Outbound Service Provider by Clutch
November 8, 2017
Quality Contact Solutions (QCS) was recognized as a leading outbound services provider.
Telemarketing Services Compliance Update
November 1, 2017
November 1, 2017 (Indianapolis, IN)
he Professional Association for Customer Engagement (PACE) is pleased to announce the addition of Puerto Rico to the PACE USA DNC Regulatory Guide.
Current Trends In Contact Center Design
October 6, 2017
Angela Garfinkel, President of Quality Contact Solutions was recently interviewed by Oren Smilansky about contact center design.
QCS Now Qualified for Government Call Center Contracts
August 29, 2017
April 29, 2017 (Aurora, NE)
QCS registered as a Federal Contractor, both as a certified woman owned and as a small business enterprise.