Call Center STIR/SHAKEN Authentication: Are Your Calls Signed with Full Attestation (A)?
This is why the STIR/SHAKEN framework is important and how it impacts call centers.
This is why the STIR/SHAKEN framework is important and how it impacts call centers.
Here are 10 ways our customers have used the outbound telemarketing services of Quality Contact Solutions.
QCS is pleased to have been recognized among the Top 10 Healthcare BPO Companies 2022 by Healthcare Business Review
Over the years, as a PACE Customer Engagement Compliance Professional (CECP),
The impact of telemarketing rules and changes for 2021
The seven most common misconceptions we hear through our TCPA call center consulting services.
February 23, 2021 (Aurora, NE)
Telemarketing Services Firm QCS Hires SOC 2 Auditor
Fairly regularly we are asked details around members of our team being telemarketing compliance certified and what that means.
November 13, 2019 (Aurora, NE)
Julie Kramme and A.J. Windle earned CECP certification from PACE.
The State of Mississippi has recent adopted emergency rules which modify its Telephone Solicitation Act.
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