Category Archives: Business to Business

Commercial Banks Use Telemarketing Companies To Find New Opportunities

By Marie Korn, Business Development Executive

Telemarketing CompaniesThere are several reasons why a bank should use telemarketing companies to conduct its outbound telemarketing campaigns rather than internally.  Banks, like any other business, have finite resources when it comes to operating budgets, space, and personnel to build an in-house call center operation. Telemarketing companies can augment the process of finding new business to help support your growth initiatives.

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Commercial Roofers Increase Sales Through Outbound Telemarketing

By Marie Korn, Business Development Executive

Contact SolutionsWith competition in commercial roofing being so fierce we believe outbound telemarketing is essential to the success of roofing companies.

The way we do business is much different from even just a couple of months ago. There aren’t sales reps in the field getting face time with roofing prospects; how are you helping your sales teams fill and maintain a healthy pipeline and ahead of the competition?

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What B2B Appointment Setting and Comedy Have In Common

By Tina Lisell, Senior Operations Manager

B2B appointment settingOne of the first rules of comedy is to know your audience. When a comedian really understands their audience, the jokes they tell tend to get the biggest laughs…right? This same rule can be applied to B2B appointment setting. Here’s how. When taking the time to really define the list criteria for the target audience, there is a greater likelihood of success with setting the appointment. The list is arguably one of the primary factors in planning for a successful B2B appointment setting project.

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Why You’re Not Just Doing B2B Appointment Setting

By  A.J. Windle, Director of Client Engagement

B2B Appointment Setting

Have you ever changed a tire? Well, I’d argue that the B2B appointment setting is pretty similar, at least in the process. Let me explain what I mean.

When someone says to you “I had to change my tire”, do you stop and consider how much work goes into something so simple and critically necessary? Changing a tire requires involves several steps and having the right tools. 

First, you are going to have to brave the weather, and if you live where I do that could be a lot of work in itself! Second, it is necessary to make sure you have the right tools to do the job. Changing a tire requires a jack for the car to lift it up, a spare tire, the lug or socket wrench and potentially some gloves if you’d like. Finally, you have to jack up the car, take off the lug nuts, pull the tire off, put the new tire on, replace and tighten the lug nuts, release the jack and put everything back where it came from. What seems simple in thought is much more complex.

B2B appointment setting is very similar. It seems easy at first glance. However, if you misjudge the task as easy, then you will most certainly be disappointed. At Quality Contact Solutions we are experts at B2B appointment setting and here are a few items you’ll need to keep in mind to make sure your B2B appointment setting program doesn’t go flat.

B2B appointment setting is the same way. It seems pretty easy at first glance. However, if misjudging this task is easy, then I’d say you will most certainly be disappointed. 

At Quality Contact Solutions we are experts in setting qualified appointments. Here are a few items you’ll need to keep in mind to make sure your B2B appointment setting program doesn’t go “flat”.

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How to use outsourced telesales for increased market share

By Megan Hottman, Brand Evangelist

What is outsourced telesales?

Outsourced telesalesOutsourced telesales is partnering with an external organization to help sell your products or services directly to the customer by telephone. An outsourced partner can help transform the way your company gains market share while maintaining and supporting the current customer base.

There are a number or reasons a company may look at outsourcing all or part of their business. Some of the reasons include efforts to reduce internal costs, to have an increased focus on internal core objectives, to free up internal resources and to help support or to maximize and achieve overall growth objectives while increasing market share. It’s this last point that is important to call out and to take note of. Continue reading