Regardless of the industry, the keys to telemarketing appointment setting success remain the same.
QCS has the capacity and depth to conduct all types of call center programs.
Operations managers bring life to your ideas and then provide the heartbeat to achieve your goals!
Clients love to hear the same voices, week after week, on their campaigns knowing that they get better with each day of calling.
Not many people can make phone calls for 8 hours a day, 5 days a week and stay happy and content.
This article shows some of the reasons why you should develop a QA checklist that is short and concise for call center monitoring.
First and foremost, front line call center agents like to put a face with the name of the client
By Heather Dubas, Senior Operations Manager What is Telemarketing Services Management? I get asked this question a lot. I’ll typically answer by saying that working in telemarketing management requires me to wear lots of hats. I’ll go on to say, As an Operations Manager in telemarketing services, we are the main contact between the client […]
Any company that wants to increase their answer rates should use Local Caller ID phone numbers as part of their outbound telemarketing strategy and setup.
The primary goal of every company that is offering a product or service is to sell as much of that product or service as you possibly can.