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      • Existing Customer Upsell
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  • Services
    • Telemarketing Services
    • B2B Outbound Marketing
      • Outsourced Telemarketing
      • Telemarketing Lead Generation
      • Qualified Sales Leads
      • Appointment Setting
      • Existing Customer Upsell
      • Information Blitz
      • Outbound Call Center Pricing
    • B2C Outbound Marketing
      • Existing Customer Cross-Sell
      • Inbound Telemarketing Services
      • Contact Management Services
    • Inbound Call Center
      • Inbound Call Center
      • Shared & Dedicated Inbound Call Center
      • Blended Call Center
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    • Consulting & Outsourced Telemarketing QA
      • Contact Center Consulting Firm
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      • Outsourced Telemarketing QA
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      • Outsourcing Cost
      • Owner Operators
      • Quality Assurance
      • Remote Agents
      • Reporting and KPIs
      • Resources
      • Scripts
      • Technology
      • Telemarketing
      • Telemarketing to Existing Customers
      • Text
      • Training
      • Vendor Selection
      • Why QCS
      • Workforce Management
    • Success Stories
      • Associations
      • Automotive
      • Business to Business E-commerce
      • Medical
      • Technical Support
      • Tradeshow Promotion
      • Utilities
    • Case Studies
  • Resources
    • Videos, Whitepaper, Infographics
    • FAQ
    • Outbound Glossary
    • Inbound Glossary
    • Careers
Menu
  • Home
  • About Us
    • Meet Our Experts
      • Team Member Spotlight
    • Press Releases
    • Compliance & Certifications
    • PCI Certified Level 1 Call Center
    • Affiliations
    • Client Testimonials
  • Services
    • Telemarketing Services
    • B2B Outbound Marketing
      • Outsourced Telemarketing
      • Telemarketing Lead Generation
      • Qualified Sales Leads
      • Appointment Setting
      • Existing Customer Upsell
      • Information Blitz
      • Outbound Call Center Pricing
    • B2C Outbound Marketing
      • Existing Customer Cross-Sell
      • Inbound Telemarketing Services
      • Contact Management Services
    • Inbound Call Center
      • Inbound Call Center
      • Shared & Dedicated Inbound Call Center
      • Blended Call Center
      • Technical Support Call Center
    • Consulting & Outsourced Telemarketing QA
      • Contact Center Consulting Firm
      • Telemarketing Compliance
      • Outsourced Telemarketing QA
        • Quality Assurance Consulting
        • Call Center Monitoring
        • Quality Assurance Best Practices
    • Add-on Services
  • Industries
    • Agriculture
    • Associations
    • Automotive
    • Commercial Banking Appointments
    • Commercial Equipment
    • Commercial Roofing Appointments
    • Educational Publishing
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    • Healthcare
    • Insurance
    • Media & Entertainment
    • Pharmaceuticals
    • Publishing
    • Telecom
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  • Articles/Blog
    • Articles
      • Appointment Setting
      • Best Practices
      • Business to Business
      • Caller ID Best Practices
      • Certifications
      • Compliance
      • Email
      • Inbound Programs
      • Incentives and Motivation
      • Lead Generation
      • List & Data Management
      • Management
      • News & Announcements
      • Omni Channel
      • Outbound
      • Outsourcing
      • Outsourcing Cost
      • Owner Operators
      • Quality Assurance
      • Remote Agents
      • Reporting and KPIs
      • Resources
      • Scripts
      • Technology
      • Telemarketing
      • Telemarketing to Existing Customers
      • Text
      • Training
      • Vendor Selection
      • Why QCS
      • Workforce Management
    • Success Stories
      • Associations
      • Automotive
      • Business to Business E-commerce
      • Medical
      • Technical Support
      • Tradeshow Promotion
      • Utilities
    • Case Studies
  • Resources
    • Videos, Whitepaper, Infographics
    • FAQ
    • Outbound Glossary
    • Inbound Glossary
    • Careers

Author: Angela Garfinkel

QCS is a SOC 2 Type 2 Compliant Call Center

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QCS achieves milestone with SOC 2 Type 2 certification

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Check out these 3 tips to find the best customer service rep.

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Have confidence in selecting the right call center partner using this call center requirements checklist

Compliance Checklist for Outbound Telemarketing

Checklist

Use this checklist and avoid violating rules and regulations governing the outbound telemarketing industry.

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Telesales training can be painful, both for the trainees and for the trainer.

An open letter to QCS Employees during the COVID-19 crisis

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In this time of uncertainty, we need to control what we can control.

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SWOT

In early 2020, the biggest problem facing top telemarketing companies in the U.S. was a lack of readily available staff.

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The State of Mississippi has recent adopted emergency rules which modify its Telephone Solicitation Act.

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