QCS is a SOC 2 Type 2 Compliant Call Center
QCS achieves milestone with SOC 2 Type 2 certification
How to Comply With Telemarketing Rules in 2021
The impact of telemarketing rules and changes for 2021
3 Job Posting Tips To Help Find The Best Customer Service Rep For Your Business
Check out these 3 tips to find the best customer service rep.
How to Calculate Call Center Outsourcing Cost: Outbound
Call centers price their services in a myriad of ways, but the two primary cost structures are “per hour” and “per minute”.
Find the Love of Your (Business) Life with this Call Center Requirements Checklist
Have confidence in selecting the right call center partner using this call center requirements checklist
Compliance Checklist for Outbound Telemarketing
Use this checklist and avoid violating rules and regulations governing the outbound telemarketing industry.
Telesales Best Practices: Start with these 3 things in your telesales training
Telesales training can be painful, both for the trainees and for the trainer.
An open letter to QCS Employees during the COVID-19 crisis
In this time of uncertainty, we need to control what we can control.
Top Telemarketing Companies in the U.S. SWOT Analysis for 2020
In early 2020, the biggest problem facing top telemarketing companies in the U.S. was a lack of readily available staff.
Telemarketing Services Mississippi Compliance Update
The State of Mississippi has recent adopted emergency rules which modify its Telephone Solicitation Act.